Terms & Conditions

Payment takes place via an SSL-encrypted link.

You buy the service from: Elmevor Finance Limited, Vasili Michailidi, 21, flat/office 103, 3026 Lemesos, Cyprus. Business reg. no.: HE 323640. Elmevor Finance Limited runs the yourbudgetplanning.com website.

You can reach yourbudgetplanning.com by phone on +357 99 822450 (Mon-Fri 09:00 - 12:00 & 13:30 - 16:00, Central Europe Timezone)
Please note that we can only offer telephone support in English. Inquiries in other languages can be sent to our support email: support@yourbudgetplanning.com

Acceptance of subscription terms

On registration, you accept that yourbudgetplanning.com (Elmevor Finance Limited) may charge the agreed amount at intervals in accordance with the selected membership, until you unsubscribe via the self-service area. You furthermore accept that you will receive advertising newsletters from Elmevor Finance Limited and its subsidiaries and brands.

Terms and prices

When you register, you acknowledge that you are over the age of 18, and that yourbudgetplanning.com will charge you 0.50 € for the trial period lasting 5 days. This trial price is exclusive to the trial period only and will not apply to subsequent durations.

Membership entails a large number of benefits. These include a trial period of 5 days from registration as a member, at this special price.

After the trial period, your membership will be activated automatically, unless you have unsubscribed. We will then charge 25.00 € for the Basic membership, or 35.00 € for the Premium membership every 14 days, depending on which membership-plan you are currently on, until you unsubscribe. You can always see your current plan and price on the Membership page when you are logged in. If you do not wish to renew your membership you must therefore remember to cancel it within the period of 5 days from the order date. Membership may not continue on a trial basis after 5 days from the order date.

When you register for trial membership via one of our campaign offers you will also receive a receipt directly on the screen.

Applicable law and jurisdiction

These Terms and Conditions are governed by the laws of Cyprus and will be interpreted in accordance with the Cyprus courts.

Complaints and Disputes Conditions

Complaints Procedure

Should you have any issues with the services rendered by our online subscription website, we request you to reach out to our customer support team, the contact details for which are available on our website. We assure you that we treat every complaint with utmost importance and guarantee a swift and unbiased investigation.

Resolution of Disputes

If there's a disagreement between us concerning our online subscription website or the Terms and Conditions, we advise you to first connect with our customer support team to attempt resolving the issue. If a mutually acceptable solution cannot be found, the dispute can be forwarded to mediation or other alternative dispute resolution procedures, like arbitration.

Refunds

We process refunds in line with our refund policy that you can find on our website. If you're not pleased with the services offered by our online subscription website, please get in touch with our customer support team to request a refund. Please note that we reserve the right to deny refunds if we establish that there's been a breach of the Terms and Conditions or misuse of our services on your part.

Termination of membership and binding period

Account Termination by You

You have the option to cancel your account at any point. To do so, reach out to our customer support team or follow the termination guidelines provided on our website. It's important to keep in mind that account cancellation doesn't automatically qualify you for a reimbursement of any fees paid for using our online subscription website unless specifically mentioned in our refund policy.

Account Termination by Us

We retain the right to cancel your account at our discretion, at any time and for any reason. This includes, but is not limited to, situations where we suspect you have violated our Terms and Conditions or have misused our services. Should we decide to terminate your account, we will notify you about the termination along with the effective date.

Consequences of Termination

Upon the cancellation of your account, your access to our online subscription website and its features will be discontinued. We may also choose to remove any content that you've uploaded or posted on our website. Please note that we hold no responsibility for any loss or damage that may occur due to the termination of your account.

Right of return

Your purchase of membership, which is classed as a subscription purchase, is subject to the statutory 5 days’ right of return. You can only return your purchase if you have NOT used your subscription within the 5-day period. Use of your subscription begins as soon as you complete the purchase on yourbudgetplanning.com. If you wish to exercise the right of return you must log off directly after your purchase, without logging on again. You must then contact customer service by e-mail to inform them that you wish to cancel your purchase. Your subscription will thereafter be terminated and you will receive a form that you are required to complete and return. As you have entered into a subscription agreement, the right of return applies solely to the conclusion of the agreement, and not in connection with the ongoing payment.

About the yourbudgetplanning.com concept

yourbudgetplanning.com is an online budget-managing software system designed to let users get a better overview of their financial situation. yourbudgetplanning.com offers many features such as categorized transactions, tags, reports, recurring transactions, piggy banks and much more. By keeping track of all your expenses and earnings you will be able to get a much better financial overview and be able to track where your money goes.

Use of Service

You agree not to attempt to scan, compromise, hack, crack or test the vulnerability of yourbudgetplanning.com.

yourbudgetplanning.com reserves the right to remove, without any warning, any files from its servers or block users from accessing the service, if they find out users has been violating these Terms.

yourbudgetplanning.com provides its Service “AS-IS,” without warranty of any kind. You acknowledge and agree that yourbudgetplanning.com is not responsible for any damages to your computer system or the computer system of any third party that result from use of this service.

For users of yourbudgetplanning.com

When you order membership you are registered as a user of yourbudgetplanning.com. You then receive a welcome mail with your log-in data. If you do not receive this mail, please contact our customer service for details of your log-in data.

As a user you are subject to the current terms of use of yourbudgetplanning.com, including that we send you newsletters from time to time.

yourbudgetplanning.com advises all users to beware of letters written in English. These can be spam letters designed to get money from people.

yourbudgetplanning.com advises you not to disclose personal data such as addresses and account numbers. At yourbudgetplanning.com, we only require your account number in the payment centre.

yourbudgetplanning.com urges all users not to give money to persons that they do not know, even if there has been a lively exchange of letters or telephone numbers. Contacts of this nature are usually intended to get money from people, and this money will never be returned to you.

yourbudgetplanning.com waives any liability should users choose to ignore our recommendations.

Privacy Policy

We are committed to protecting your privacy on-line.

We appreciate that you do not want the personal information you provide to us distributed indiscriminately and this policy explains how we collect information about you, what we do with it and what controls you have.

Who we are?

The website is owned by Elmevor Finance Limited which is the party responsible for collecting the data.

Personal data we may collect about you

We can only provide the goods and services ordered by you if you provide us with your personal data. For the purpose of providing these services, we collect personal data about you such as: your name, address, email address, IP, host name.

We will use the information you provide for the purposes described in this privacy policy to which you agreed to at the time your data was obtained.

Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment.

We may use your personal information to send you information about our products and services which you have requested from us by signing up to our newsletter. At any stage you can ask us to stop using your personal data for direct marketing purposes. You can opt out of receiving any marketing communications from us by using the unsubscribe-function in the email.

yourbudgetplanning.com does not save your creditcard number or any information about it.

Please note that all processing related data is processed and stored by an external, PCI Level 1 certified payment processor who, according to their terms, stores your payment data for future use via our platform.

Your consent

Your personal data will be used to:

- administer your account with us;
- verify and carry out financial transactions in relation to payments you make online;

We may obtain information about your online movements and use of the internet. We do this by placing a ‘cookie’, which is a small file, on your computer’s hard disk.

For further information about how we use cookies, please see our cookies policy here.

Security

We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. We will use technical and organisational measures to safeguard your personal data, for example:

- access to your account is controlled by password and username which are unique to you;
- we store your personal data on secure servers;
- payment details are encrypted using SSL technology.

You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information whilst it is in transit over the internet and any such submission is at your own risk. All we can do is use all our reasonable efforts to safeguard your data and ensure that we maintain a reliable and safe environment to use your data. It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place.

Our contact details

We welcome your feedback and questions. If you wish to contact us, please send an email to support@yourbudgetplanning.com or you can write to us at Elmevor Finance Limited, Vasili Michailidi, 21, 3026 Lemesos, Cyprus.

Cookie Policy

A cookie is a small text file that we store on your device.

Our website uses cookies to distinguish you from other users of our website. Cookies also provide us with information about how this website is used so we can keep it is as up to date, relevant and error-free as possible. Further information about the types of cookies that may be used on this website is set out below:

Strictly necessary cookies. These are cookies that are essential to the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors to our website and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

This cookie enables us to:

Please note that certain cookies may be set the moment you start visiting this website. You can choose to manage the cookies we use on this website through your browser settings at any time. However, if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access all or parts of our site. For more information about how to change your browser settings, and about cookies in general, you can visit www.allaboutcookies.org.

Refund and Cancellation Policy

Cancellation Policy

Customers have the right to cancel any subscription with recurring billing at their discretion. Cancelling a subscription will ensure that no further charges are incurred on your account. Please note that the cancellation of a subscription does not entitle you to a refund for any previous payments made. The action simply halts future billing.

For more details, please refer to our Terms and Conditions related to cancellation: Cancellation can be done by sending an email to our support department at support@yourbudgetplanning.com, or by logging in here and choosing "Cancel membership" under "Options -> Membership" in the left-side menu.

Refund Policy

If you need to request a refund for any transaction, we're here to assist. Please reach out to our support team at support@yourbudgetplanning.com for guidance and support.

Our commitment to satisfaction includes offering a full refund on the first transaction for all new customers during the initial trial period of 5 days. This policy is in place if you find that our product does not meet your expectations. However, please be aware that we do not typically provide refunds for subsequent transactions, except under circumstances that we consider to be exceptional.